Reference

What You Agree to When You Use dwg88

Your access to dwg88 is subject to the terms set out on this page. These apply from the moment you open an account, and they cover how your data is handled, what rules govern your activity, and how disputes are managed — all in…

Account holder termsData handling policyJurisdiction-dependent accessDANA, OVO, GoPay payment termsDispute resolution process

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How Our Legal Terms Work in Indonesia

dwg88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to dwg88 is available where local law permits. These terms are written for users in Indonesia and reflect the way the platform operates — including how deposits via DANA, OVO, and GoPay are processed, how account data is stored, and what responsibilities you carry as

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an account holder. We do not make legal certainty claims. Whether a specific feature or service is available to you depends on the rules that apply in your region. When you add funds via GoPay or OVO, the transaction is governed by both the payment provider's
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own terms and the account terms here. We keep records of deposits and withdrawals linked to your account wallet, and those records may be referenced in any dispute process. Any changes to these terms will be posted on this page, and continued use of the platform
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after a change is posted counts as acceptance. If you are unsure whether a part of this policy applies to your situation, contact our support team before continuing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How We Handle Your Account and Data

We apply standard security practices to protect your account information. That includes encrypted storage for personal data, session-based authentication when you log in, and identity checks before any withdrawal is processed. Cookies are used to keep your session active and to remember your payment preferences — for example, whether you last deposited via DANA or OVO. You can request a copy of the data we hold about you by contacting support with your account ID. If you want to close your account or ask us to delete stored data, that request is handled through the same channel.

Encrypted Data Storage

Your personal and account data is stored with encryption. We do not expose account details outside of the authenticated session you open when you log in.

Withdrawal Verification

Before any withdrawal clears, we run an identity check against the account details on file. This step protects your wallet from unauthorised requests.

Cookie Use

We use session cookies to keep you logged in and to remember your preferred payment method — DANA, OVO, or GoPay — across visits to the platform.

Data Request Process

To access, correct, or delete the data we hold on your account, contact support with your account ID. We will confirm receipt and respond within a reasonable timeframe.

LEGAL SUPPORT CONTACT

Reach Us About Policy and Account Questions

If you have a question about how these terms apply to your account — including data access, payment records, or account closure — our support team handles those requests directly. You can reach us through live chat, email, or by submitting a request through your account dashboard. Response times depend on the nature of the request, but policy and data queries are handled with priority.

Common Questions About Our Legal Terms

Here are the questions we get most often about how our terms apply to accounts in Indonesia. If your question is not covered here, our support team can help directly.

Access and account use depend on local law in Indonesia. These terms are written to reflect that, and availability of specific features depends on what local regulations permit in your region.

Yes. Contact our support team with your account ID and ask for a data access request. We will confirm what information we hold and send it to you through a secure channel.

Payment disputes are reviewed against the transaction records linked to your account wallet. Provide your account ID, transaction date, and the payment method used — DANA, OVO, or GoPay — when you contact support.

We retain transaction records for the period required under our operating rules. Other personal data can be deleted on request. Submit a closure and data deletion request through the account dashboard or by email.

We share data only with payment providers — DANA, OVO, GoPay — to process your transactions. We do not sell account data or share it with advertisers or unrelated third parties.

Any update to these terms is posted on this page. Continuing to use your account after a change is posted means you accept the updated terms. Check this page if you are unsure what version applies.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Appdwg88 App InfoDwg88 Banking

What You Agree to When You Use dwg88

How We Handle Your Account and Data

Encrypted Data Storage

Withdrawal Verification

Cookie Use

Data Request Process

Reach Us About Policy and Account Questions

Common Questions About Our Legal Terms

01 What law applies to my account on dwg88?

02 Can I request a copy of the data you hold about me?

03 How are disputes about DANA or OVO deposits handled?

04 What happens to my data if I close my account?

05 Do you share my data with third parties?

06 How will I know if these terms change?

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